Two former executives of a US-based call-tracking and analytics company, Adam Young and Harrison Gevirtz, have pleaded guilty to aiding global tech support scammers. They admitted to a misprision of a felony charge, which carries a maximum penalty of three years in federal prison, a fine of up to $250,000, or both, and are scheduled for sentencing on June 16.
Tech Support Fraud Scheme
According to court documents, Young and Gevirtz operated the C.A. Cloud Attribution, Ltd. business between early 2017 and April 2022, providing telephone numbers, call recordings, call forwarding, and call-tracking services to many customers they knew were also engaged in telemarketing and tech support fraud scams. The fraudsters behind these schemes placed deceptive pop-up ads on users' computers, falsely claiming the systems were infected with malware, and directing victims to call center agents who asked for hundreds of dollars for fictitious technical services, while impersonating Microsoft and Apple in some cases.
Modus Operandi
Some scammers also allegedly remotely accessed their victims' computers and, in some instances, stole personal and financial information to withdraw funds without authorization. While Young and Gevirtz knew some of their customers were involved in fraud schemes, they did not report it to law enforcement authorities. Instead, the prosecutors alleged that the two defendants advised customers to use large pools of rotating telephone numbers to reduce complaints and prevent account terminations.
They also directed their company's sales staff to market services to businesses they knew were engaged in fraud and, on occasion, introduced fraudsters to one another to buy and sell calls. This allowed the scammers to continue their operations undetected, causing significant financial losses to their victims.
Consequences of Tech Support Fraud
Ted E. Docks, special agent in charge of the FBI’s Boston Division, stated that the actions of Young and Gevirtz were "downright despicable" and that they "willfully profited from telemarketing and tech support scammers, here and abroad, who preyed on the elderly, exploited the vulnerable, and drained victims of their life savings and peace of mind." The FBI's 2025 Internet Crime Report revealed that Americans lost at least $2.1 billion to tech support fraud last year, based on data collected from nearly 48,000 complaints received by the FBI's Internet Crime Complaint Center (IC3) in 2025.
Related Cases
In August 2024, the leader of a tech support fraud scheme was sentenced to seven years in prison after collecting more than $6 million from at least 6,500 elderly victims in the United States and Canada. The case highlights the need for increased vigilance and cooperation between law enforcement agencies to combat tech support fraud and protect vulnerable individuals from financial exploitation.
The guilty pleas of Young and Gevirtz serve as a reminder of the importance of reporting suspicious activities to the authorities and the need for companies to implement robust measures to prevent and detect fraudulent activities. By working together, we can reduce the incidence of tech support fraud and protect individuals from financial losses and emotional distress.
- Americans lost at least $2.1 billion to tech support fraud in 2025.
- The FBI's Internet Crime Complaint Center (IC3) received nearly 48,000 complaints related to tech support fraud in 2025.
- The leader of a tech support fraud scheme was sentenced to seven years in prison in August 2024.
Source: BleepingComputer